But Exchange Online only keeps permanently deleted items for 14 days by default, and then only to a maximum of 30 days. The Office 365 suite has basic functionality for recovery, so it's helpful if you've recently deleted a file. You can even restore permanently deleted files-a hard delete in which data is erased from the database-if you are using Exchange Online in Office 365. And if you need to restore Outlook items that you thought you wouldn't need anymore, there's an easy way to do it. Last updated on December 11, 2012.If you’ve ever lost or deleted a Microsoft Outlook email or important attachment file, don't worry, it happens to the best of us. In Outlook 2007, look on the View menu, Navigation pane menu for the Favorites command. (In Outlook 2007, the minimize arrow is on the right of 'Favorites'). You can show or hide the Favorites pane section using the View ribbon, Folder pane (Navigation pane) command and minimize it by clicking on the arrow to the left of 'Favorites'. It needs to have a checkmark to the left of the command (as seen in the screenshot) to display in the Mail pane. Click on down arrow on the Navigation Pane button ( Folder Pane in Outlook 2013).If you use Outlook 2010 or Outlook 2013 and the Favorites section is missing when you in the mail pane, you need to enable the display of Favorites. Hide/Show the Favorites pane in Outlook 2007, 2010, 2013 If the Folder list (2) is selected, you won't see the Favorites list. If the Mail navigation pane (#1, or Ctrl+1) is selected, you should see the Favorites panel. The Favorites list is visible only in the Mail pane. These screenshots show Outlook 2010's Mail Navigation pane and Folder list pane.

When this is the case, you can use the Mail button on the navigation pane or press Ctrl+1 on the keyboard to jump to the mail pane. In many cases, they aren't really missing, but the user is looking at the wrong navigation pane. We get a lot of questions about the Mail Favorites gone missing.

Outlook identity missing emails